Abzer — Phase 1 & Phase 2 qualified solution provider

Saudi Arabia ZATCA E-Invoicing

ZATCA Phase 2 e-Invoicing built for operational control

FatooraOnline by Abzer supports Saudi businesses with invoice generation, validation, integration, clearance and reporting workflows across entities, branches and source systems.

Use the managed application or connect existing ERP, POS, billing and accounting systems through controlled interfaces. Explore the FatooraOnline product.

Technology platform

Powered by FatooraOnline

FatooraOnline is Abzer’s Saudi e-Invoicing product. Use it as a managed application or connect existing systems to support ZATCA-aligned invoice operations.

Managed applicationCreate, validate, issue, monitor and report through a controlled operating workspace.
Enterprise connectivityIntegrate ERP, POS, billing, accounting and custom source systems.
Advanced invoice scenariosSupport third-party, summary and prepayment invoicing within the agreed configuration.
Operational extensionsAdd approvals, customer communications, recurring billing and collection workflows where required.

ZATCA-ready operations

Control the complete invoice lifecycle—not only document generation

Apply ZATCA requirements while giving finance, tax and technology teams visibility across invoice creation, validation, submission, responses and exceptions.

01

Invoice documents

Standard and simplified tax invoices, associated credit notes and debit notes, mandatory fields and QR requirements.

02

Validation

Controlled document and data checks before the applicable clearance or reporting workflow.

03

Submission & response

Secure submission, response capture, acknowledgement tracking and operational status management.

04

Exception control

Identify, assign and resolve validation, integration and downstream-processing exceptions.

05

Lifecycle records

Preserve document, response, user and system events for operations, reconciliation and audit support.

06

Reporting

Monitor volumes, statuses, rejections, corrections and operating performance across the invoice estate.

Choose the right operating model

Connect existing systems or operate through the managed application

Application-led

Manage invoice operations in FatooraOnline

Use the managed application where a dedicated operating layer is required for document creation, approvals, submission, status and reporting.

  • Controlled invoice creation
  • Approvals and user roles
  • Status and exception worklists
  • Reports and lifecycle history
Explore the product

Enterprise integration

A controlled bridge from source transaction to ZATCA response

FatooraOnline coordinates the technical workflow while enterprise systems retain their defined business responsibilities.

Canonical mappingAgree a controlled invoice data model across source systems.
CorrelationTrack each source record, submitted document and technical response.
Idempotency & retryControl repeated requests and recoverable submission failures.
Response handlingReturn clear status and exception information to operating teams.

Integration method and product compatibility are confirmed during discovery; platform names do not imply universal prebuilt connectivity.

Enterprise deployment

Operate across entities, branches and invoice sources

Create a governed operating boundary for distributed transaction environments without losing central visibility.

  • Multi-entity and multi-branch configuration
  • Central controls with delegated operating roles
  • High-volume API-led transaction flows
  • Arabic and English operating environments
  • Status, exception and reporting visibility

How it works

A traceable operating flow from setup to lifecycle control

01

Discover

Confirm entities, systems, documents, volumes and ownership.

02

Configure

Set document, tax, user and operating controls.

03

Integrate

Connect source systems through agreed interfaces.

04

Validate

Execute normal, exception and regression scenarios.

05

Onboard

Complete the applicable Cryptographic Stamp Identifier (CSID) and production-onboarding activities.

06

Operate

Monitor submissions, responses, exceptions and evidence.

Security and operational control

Protect access, transactions and lifecycle evidence

Apply role-based controls, encryption, audit history, operational monitoring and implementation governance within the agreed deployment scope.

Role-based accessControl user access and operational responsibilities.
Audit historyRecord relevant user, document and system events.
EncryptionProtect supported data in transit and at rest within the approved deployment scope.
Operational monitoringTrack platform health, technical events and workflow exceptions.
Implementation supportCoordinate discovery, integration, testing and controlled activation.

Qualified solution-provider status

Abzer is listed as a Phase 1 and Phase 2 qualified company in ZATCA’s Solution Providers Directory

Abzer is listed as a qualified company for Phase 1 and Phase 2 in ZATCA’s Solution Providers Directory. FatooraOnline is Abzer’s Saudi e-Invoicing platform for applicable invoice generation, integration, clearance and reporting workflows. ZATCA describes the directory as indicative and non-legally binding; each taxpayer remains responsible for meeting the applicable e-Invoicing requirements.

Regulatory information last reviewed: September 2026.
View ZATCA directory

Plan your implementation

Define the right ZATCA operating model for your business

Tell us which entities, branches, document flows and source systems are in scope. We’ll help structure the implementation, integration and controlled activation path.

Saudi e-Invoicing enquiry

Discuss your ZATCA and FatooraOnline requirements

Share your entities, branches, invoice flows, source systems and expected volumes. The FatooraOnline team will use this context to recommend the appropriate application or integration path.

Handled by the FatooraOnline teamSaudi ZATCA application and enterprise-integration enquiries

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