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AI & Robotic Process Automation

ai and robotic process automation

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We offer you highly-scalable RPA software that automates repetitive, rule-based, tedious tasks that otherwise occupy your employee’s valuable time.

Robotic Process Automation (RPA) is a revolutionary business process automation tool that’ll streamline and automate your enterprise workflow and increase your Return on Investment (RoI). RPA software allows users to create robots or “bots” that uses Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP) technique to imitate business processes carried out by enterprise employees. It would significantly reduce the employees’ workload and let them concentrate on tasks that add more value to the organization. The implementation of an RPA software would prove highly cost-effective to the organization, as well as completely bypasses human errors. 

Robotic Process Automation software can be programmed to conduct various tasks round the clock with impeccable precision. These “bots” can open emails/attachments, scrap data from web browsers, move files, make calculations, interact with system APIs, extract and process structured/semi-structured data, access any applications (SAP/Oracle/Google Cloud/ Azure/AWS, etc.), and much more. 

This new-and-improved way of doing business is garnering popularity worldwide. In fact, industry insiders have vouched that enterprise mobility has enhance employee productivity, and facilitated user engagement – because of which businesses are seeing a marked improvement in customer loyalty and market penetration.

What Is RPA

RPA or Robotic Process Automation is a term that is used to describe software tools, which fully or partially automate human activities that are considered to be repetitive, rule-based, and manual. In other words, RPA can be defined as an innovative software technology, which makes it possible to deploy, manage, and build software robots, which imitates human actions when interacting with software and digital systems.

This means that software bots will be able to do things such as understanding what is displayed on a screen, navigate systems, extract data, complete correct keystrokes, identify data, and perform other types of defined actions. However, the difference is that software bots will be able to carry out these processes a lot more consistently and faster than humans.

What are the business benefits of RPA?

Robotic Process Automation or RPA helps businesses by streamlining workflows, which allows organizations of different types and sizes to be more responsive, flexible, and profitable. In addition to that, businesses that have implemented RPA will be able to boost employee productivity, engagement, and satisfaction. This is done by eliminating mundane or repetitive processes from their work.

One of the fascinating aspects of RPA is that it is noninvasive, which means that it can be quickly and easily implemented to accelerate the digital transformation process of your business. Moreover, RPA is ideal when it comes to automating workflows, which includes legacy systems that do not have database access, virtual desktop infrastructure, and APIS. 

Here are a few interesting stats that will help you to learn more on how RPA is helping different types of businesses to grow and boost employee productivity.

  • 63 percent of global executives admitted that Robotic Process Automation is an integral component when it comes to digital transformation.
  • Several companies all over the world has reported that RPA drives significant and rapid improvements to key business metrics, which has resulted in major cost savings
  • RPA robots are capable of ramping up quickly for matching workload peaks and responding to increased demand spikes
  • Approximately 57 percent of global executives admitted that the process of Robotic Process Automation helped them to considerably reduce manual errors.
  • About 68 percent of global workers firmly believe that automation will help them to be a lot more productive.
  • Nearly 60 percent of executives admitted that RPA will help individuals to focus more on strategic work
  • Finally, 57 percent of business executives state that the process of RPA will boost employee engagement.

Where can RPA be used?

Several businesses have already started making use of RPA due to the number of benefits it offers. In fact, the implementation of RPA has enabled several companies to free their employees from tedious and repetitive processes, which used to take a significant amount of time.

Several enterprises in different industries such as healthcare, financial services, manufacturing, retail, and even the public sector have already implemented RPA in different areas such as operations, customer service, legal, IT, compliance, and finance.

It is safe to say that Robotic Process Automation has become widespread in recent years mainly because of the fact that it is broadly applicable. Any business-rules driven, high-volume, repetitive process is an ideal candidate for automation. Apart from that, cognitive processes, which need higher AI skills should also be automated.

What features and capabilities are important in RPA technology?

It is important to remember that businesses will need advanced technology and modern tools to effectively manage and build an enterprise-wide Robotic Process Automation program. In other words, businesses will need an advanced platform, which enables them to easily create and manage such a program.

RPA is one of the most popular and fastest-growing enterprise software applications today. Here are a few more reasons for the increasing popularity of RPA all around the world.

  • Upfront investment is less or minimal
  • There won’t be any disruptions to existing or underlying systems
  • Enterprise-ready and scalable

RPA is not Artificial Intelligence, but the combination of these two technologies presents an unlimited number of opportunities for different types of businesses. For starters, RPA technology has made it possible for businesses to effortlessly insert modern and advanced Artificial Intelligence skills in the form of image and character recognition, natural language processing, and machine learning models.

Giving these advanced AI skills to robots will considerably improve their ability for managing cognitive tasks and processes, which require the following things.

  • Visualizing screens
  • Understanding unstructured and semi-structured documents
  • To carry on chats and conversions with clients or customers

Having a comprehensive record of money movements and online transactions is critical for several businesses if they want to ensure regulatory compliance. Since RPA robots follow a precise series of steps to complete different processes, you can ensure that each step is documented as it is being executed.

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