Saudi e-Invoicing and revenue operations

Run compliant invoice operations with less manual work

FatooraOnline by Abzer brings invoice creation, validation, applicable ZATCA clearance or reporting, approvals, integrations, reporting and optional collection workflows into one Saudi-focused platform.

Use the managed application or connect ERP, POS, billing, accounting and custom systems through an agreed implementation model.

Why FatooraOnline

One platform for invoice compliance and day-to-day operations

FatooraOnline supports the statutory invoice lifecycle while also helping finance teams manage creation, approvals, customer communication, collections and reporting.

01

Flexible adoption

Start in the application, use mobile or Excel, or integrate existing systems through APIs and controlled file patterns.

02

Operational control

Manage roles, approvals, exceptions, responses and evidence across entities and branches.

03

Revenue workflows

Add recurring billing, invoice presentment, reminders and optional payment collection where required.

04

Actionable visibility

Track invoice status, rejections, ageing, adjustments, payments and operating trends.

Comprehensive features

From invoice input to ZATCA processing, follow-up and reporting

Capabilities are configured according to the selected plan, approved providers, source systems and implementation scope.

Invoice creation and formats

  • Standard and simplified tax invoices
  • Credit notes and debit notes
  • Arabic and English documents
  • Tax and mandatory-field controls

Advanced invoice scenarios

  • Third-party invoicing workflows
  • Summary invoicing
  • Prepayment invoicing
  • Recurring and scheduled invoicing

Flexible data capture

  • Web and mobile operations
  • Manual creation and templates
  • Excel-based bulk processing
  • ERP, POS and API workflows

ZATCA processing

  • Pre-submission validation
  • Applicable clearance or reporting
  • Response capture
  • Controlled error handling and retry

Approvals and access

  • Role-based user access
  • Configurable approval routing
  • Branch and entity responsibilities
  • User and system activity history

Adjustments and refunds

  • Credit and debit note workflows
  • Cancellation and refund support
  • Document references
  • Reviewable adjustment history

Customer communication

  • Invoice delivery and re-send
  • Configurable reminders and alerts
  • Communication history
  • Customer self-service options

Optional collections

  • Invoice presentment
  • Payment links and status updates
  • Collection follow-up
  • Reconciliation support

Dashboards and reports

  • Invoice and response status
  • Rejections and exceptions
  • VAT and operational reporting
  • Search and controlled exports

Applicable document rules, tax treatment, integrations, channels and payment methods are confirmed during commercial and implementation discovery.

Who it is for

Configured for different transaction and operating models

Use FatooraOnline as a ready application or as the e-Invoicing layer behind existing systems.

SME

SMEs and finance teams

Create, issue and monitor invoices without first implementing a large ERP integration.

B2B

B2B and recurring-revenue businesses

Manage detailed invoices, approvals, credit terms, recurring schedules and customer follow-up.

B2C

Retail, hospitality and multi-branch operations

Support POS, counter, online and branch flows with central operational visibility.

ENT

Enterprises and system-led organisations

Connect multiple sources and govern mappings, volumes, responses, exceptions and evidence.

Choose the right operating model

Operate in FatooraOnline or connect existing systems

APPLICATION-LED

Ready invoicing operations

Create invoices, apply approvals, monitor ZATCA status, manage customers and use reports in the FatooraOnline application.

  • Web and approved mobile functions
  • Manual and Excel input
  • Templates and workflows
  • Self-service trial journey
INTEGRATION-LED

Enterprise system continuity

Keep invoicing in ERP, POS, accounting, billing or custom applications while FatooraOnline manages the agreed ZATCA workflow.

  • API and file-based patterns
  • Mapping and correlation
  • Retry and response handling
  • Multi-entity operational control

Mobile operations

Keep authorized invoice work moving

Selected mobile functions support invoice creation, review, status visibility, alerts and permitted branch or entity access.

Create and sendPrepare supported invoice types and customer documents.
Track statusReview submission, clearance, reporting and exception states.
Act on alertsRespond to relevant invoice, approval and follow-up notifications.
Work by roleAccess permitted entities and branches within assigned responsibilities.

Mobile availability varies by platform version, role and enabled configuration.

Provider qualification

FatooraOnline is Abzer’s Saudi e-Invoicing platform

Abzer is listed as a qualified company for Phase 1 and Phase 2 in ZATCA’s Solution Providers Directory. The directory is indicative and non-legally binding; each taxpayer remains responsible for meeting the applicable requirements.

View Saudi ZATCA solution

Start with FatooraOnline

Choose self-service or a structured enterprise discussion

Start a trial for application-led use, or share your entities, branches, systems and volumes so the team can assess the right integration path.

FatooraOnline enquiry

Tell us how your invoice operations work

Share your entities, branches, systems and expected volumes. The FatooraOnline team will use this context to recommend the appropriate application or integration path.

Handled by the FatooraOnline teamProduct, ZATCA and enterprise-integration enquiries

Fields marked * are required. For immediate self-service access, use the separate trial journey.