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Security & Responsible Disclosure

Abzer is committed to protecting the confidentiality, integrity, and availability of our platforms and customer data. If you believe you have discovered a security vulnerability or security incident affecting Abzer services, please report it using the channels below.

Vulnerability Reporting
Responsible Disclosure
Response Process
Urgent security incident? Email security@abzer.com with the subject “URGENT SECURITY INCIDENT”.

Security Contact

Scope: Vulnerabilities, suspected compromise, unauthorized access, data exposure, security misconfigurations
Please avoid sending sensitive personal data in the initial report unless strictly necessary.
Email Security Team View Service Status
Safe Harbor (Good-faith research): Abzer welcomes responsible disclosure performed in good faith. Please do not disrupt services, access customer data, or publicly disclose the issue prior to remediation.

In Scope / Out of Scope

In scope
  • Authentication & authorization flaws
  • Data exposure or insecure direct object reference (IDOR)
  • Injection vulnerabilities (SQL/NoSQL/command)
  • Broken access control, privilege escalation
  • Security misconfiguration, exposed secrets
Out of scope
  • Denial-of-Service testing (DoS/DDoS)
  • Social engineering, phishing, physical security
  • Issues in third-party services not under Abzer control
  • Reports without sufficient details to reproduce

Response Process

This process applies to vulnerability reports and security incidents submitted via security@abzer.com.

Step What happens Typical Timeline
1) Acknowledgement We confirm receipt and assign an internal reference. Within 2 business days
2) Triage We validate impact, severity, and affected scope. 2–5 business days (typical)
3) Remediation Fix, mitigate, or implement compensating controls. Based on severity and complexity
4) Closure We communicate outcome and closure details. Upon remediation / mitigation
Critical incidents: For suspected active exploitation or data exposure, please use the subject “URGENT SECURITY INCIDENT” and include any immediate containment steps already taken.

Report a Vulnerability (Optional Form)

This form prepares a structured email to security@abzer.com. (Attachments cannot be auto-included; please attach them manually in your email client.)

Note: attachments cannot be auto-included. Please attach them manually when your email client opens.
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Legal note: This page does not create a contractual obligation. Abzer retains discretion to determine severity, priority, and remediation approach. Please do not engage in activities that violate applicable laws or disrupt service availability.